Online prescription
Your prescription in one photo,your medicines at home.
Send it from your phone, for you or for a relative. A pharmacist in your neighbourhood checks it and prepares your order, delivered or ready to collect.
- Checked by a qualified pharmacist
- Carte Vitale and insurance, no upfront payment
- Never a prescription medicine without a prescription
- Qualified pharmacists
- Secure payment
- Carte Vitale and third-party payment
- Protected health data
- No upfront payment for prescriptions
How it works
Four moments, never a queue
- 1
Take a photo
From the site or the app, as a photo or a PDF. A paper prescription, an e-prescription or a renewal: all of them work.
- 2
The pharmacist checks
They read every line, check doses and interactions, and write to you if information is missing or a product is unavailable.
- 3
You only pay your share
Third-party payment applies as at the counter: the share of social security and your insurance is not advanced. You pay the rest and the delivery.
- 4
Delivered or kept at the counter
A courier brings it in about 30 minutes, handed to you in person, or you collect it ready at the pharmacy.
When
For you, for a relative, for a long-term treatment
A one-off treatment
Antibiotics, anti-inflammatories, a treatment after a consultation: ordered in the evening, delivered within the hour.
A long-term treatment
Send the prescription once; at each renewal the pharmacy finds it and prepares the next batch.
For a relative
A parent's, a child's or a dependent person's prescription, delivered to the address of your choice.
Without going out
Ill, immobilised, with a baby, travelling: the pharmacy comes to you.
Safety
What does not change compared with the counter
Delivery bends no rule. It moves the counter to your door.
- A prescription-only medicine is never dispensed without a valid, legible, dated prescription
- The pharmacist in charge remains responsible for dispensing, as in the pharmacy
- Narcotics and some specially regulated medicines are not delivered
- Your prescription and your messages are read only by the pharmacy serving you
- You follow the order live and the courier hands the parcel to you in person
Your documents
Carte Vitale, insurance, certificate: once
Carte Vitale or certificate
Save it in your account; the pharmacy uses it to apply third-party payment.
Insurance card
Added once, it serves every prescription order.
Protected data
Your health documents are encrypted and never sold or shared.
Go further
Our guides on medicine delivery, online prescriptions and out-of-hours pharmacies.
- Peut-on recevoir une ordonnance en ligne et se faire livrer ?
- Peut-on se faire livrer sans ordonnance ?
- Quels médicaments peuvent être livrés à domicile ?
- Commander ses médicaments en ligne et se faire livrer : mode d'emploi
- Les avantages de la livraison de médicaments pour les personnes âgées
- Comment fonctionne une pharmacie en ligne en France ?
NexumPharma app
Get the app for your next order
Order in a few taps, send your prescriptions and find your order ready at the pharmacy, no queueing.
Questions about prescriptions
What people ask us before sending a first prescription.
How do I send my prescription?
From the pharmacy's page or the app, take a photo or import the PDF. The pharmacist receives it at once and writes to you if anything is missing.
Is an e-prescription accepted?
Yes. The PDF sent by your doctor or the QR code of the digital prescription are accepted like a paper prescription.
Do I have to advance the cost of reimbursed medicines?
No. Third-party payment applies as at the counter with your Carte Vitale and your insurance: you only pay the share left to you, plus the delivery fee.
Can I send a relative's prescription?
Yes. You can send the prescription of a parent, a child or someone you care for, and have it delivered to the address of your choice.
How long is my prescription valid?
Usually three months from its date for a first dispensing, and up to a year for a renewable treatment. The pharmacist checks validity before preparing.
What if a medicine is out of stock?
The pharmacist writes to you before preparing, offers an equivalent, a generic or a delay, and you decide.
Can over-the-counter products go in the same order?
Yes. Add over-the-counter or health products to the same basket: everything comes in one delivery.
Which medicines cannot be delivered?
Narcotics and some specially regulated medicines, which the pharmacy can only hand over at the counter. The pharmacist tells you before preparing.
Are my health documents safe?
Yes. Your prescription, Carte Vitale and insurance card are encrypted, visible only to the pharmacy serving you, and never sold or shared.